Last Updated: January 2025

Welcome to KidsPolo! By accessing our website, using our services, or making purchases, you agree to the following terms and conditions. Please read them carefully.

1. General Information

KidsPolo reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice.
Continued use of our services constitutes acceptance of these changes.

2. Use of the Website

  • You must be at least 18 years old or have parental/guardian permission to use this website.
  • You agree to use the website for lawful purposes only and refrain from activities that disrupt or harm the platform.
  • Unauthorized use, including copying content, hacking, or bypassing security, is strictly prohibited.

3. Product Information

  • We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur, and KidsPolo reserves the right to correct any inaccuracies.
  • Product images are for illustrative purposes and may differ slightly from the actual product.

4. Orders and Payments

  • All orders are subject to acceptance and availability.
  • Payment must be made in full at the time of purchase through the methods provided on our website or in-store.
  • KidsPolo reserves the right to refuse or cancel any order, including suspected fraudulent transactions.

5. Shipping and Delivery

  • Delivery times are estimates and may vary due to unforeseen circumstances.
  • KidsPolo is not responsible for delays caused by third-party courier services.
  • Customers must provide accurate delivery details. We are not liable for missed deliveries due to incorrect information.

6. Returns and Refunds

  • Items can be returned within 7 days of purchase if in original condition and accompanied by a receipt.
  • Refunds will be processed via the original payment method. Shipping costs are non-refundable.
  • Custom or special-order items are non-refundable unless defective.

7. Intellectual Property

  • All content on the KidsPolo website, including text, graphics, logos, and images, is the property of KidsPolo and protected by copyright law.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • KidsPolo is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
  • Our total liability for any claim shall not exceed the amount paid by the customer for the purchased product or service.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Pakistan.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

KidsPolo
Email: customercare@kidspolo.pk
Phone: XYZ